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Question - Where are you located?
Answer - Fresh Air Aviation's office/terminal is conveniently located 1/2 mile south of the Charlevoix Airport entrance off US 31 next to the Ford Dealer. Our address is 06918 Old Norwood Rd. Charlevoix. That is where we will check you in for your flight.
Question - Where will I park my car?
Answer - Fresh Air Aviation has on site parking for reasonable overnight, weekly, monthly or yearly rates. On your return flight our shuttle van will meet the airplane to take you & your luggage directly to your car. No more trudging through the snow or rain!
Question - Will you fly dogs?
Answer - Yes. All pets are welcome. A pet that weighs 20 pounds or less and rides on your lap is free! Our quieter interiors and engines make a real difference in your pets comfort. Many have told us their dogs enjoy their flight much more now then ever before.
Question - Can you take extra luggage?
Answer - Yes. Our planes have very generous luggage compartments. Fresh Air Aviation guarantees 25 pounds with each passenger with extra on a space available basis. We will make every effort to make sure your luggage is on the island by our last flight of the day. Extra luggage will be 16 cents a pound with extra only being charged for 30 pounds or more per person. Max size per item is 36" by 30" unless prior arrangements have been made.
Question - Can I use my ticket in either direction?
Answer - Yes. There are no restrictions on the use of your ticket.
Question - Where will I get on the plane?
Answer - Our courteous ground crew will shuttle passengers directly to the plane which is located at the mid field hangars at the Charlevoix Airport just seconds away from our office. Relax, sit back, and enjoy the ride.
Question - Do you have a cancellation policy?
Answer - Yes. Fresh Air Aviation requests cancellations or changes be made at least 24 hours in advance or a cancellation fee may apply.
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