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Customer Service Programs offered
by Fresh Air Aviation
Please feel free to call or email anytime if you have questions regarding the following programs.
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As a thank you to all our wonderful patrons Fresh Air Aviation is pleased to introduce our new customer appreciation program – Silver Lining Rewards Now you can receive an even greater value when you fly with Fresh Air Aviation. With every ticket purchase you can start earning points toward free tickets. For every adult, child, and even dog ticket you purchase points will accumulate towards a free adult round trip ticket. It is simple and easy to sign up and start earning your reward today. Just stop in or give us a call to become a member of Fresh Air Aviation’s Silver Lining Rewards Program.
Fly Right!
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Fresh Air Aviation is HAZMAT certified so we can ship your car batteries, paints, and other hazardous materials. For more information regarding what items are considered hazardous please give us a call at 888-359-7448.
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We Care! Freight Services
Your freight is in good hands because it is in our hands.
With Fresh Air Aviation you can expect damage free freight services and a prompt, friendly phone call when your freight arrives on Beaver Island. Our aircraft have excellent loading capacities and can accommodate a wide variety of goods such as auto parts, perishable items, and furniture to name just a few.
Need something right away that you can’t find on the island? Call us by 12 pm and we will pick up in Charlevoix and get it to the island for you the same day. (Some size restrictions and a small pick up fee will apply).
Please call 888-359-7448 or 231-237-9482 to schedule your pick today!
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| Flight Assistance Program |
This program is designed to help those in need get back and forth to the Island by alleviating most of the financial burden. When we first considered the program we were going to offer “X” amount of flights per year for free. After polling our customers and listening carefully it was determined that we could do more and be of a larger benefit to all if we structured things a little differently. What we came up with is as follows.
First, this is not a fund. This is not something you can donate to. Fresh Air Aviation accepts no support from anyone or any organization. Fresh Air Aviation does not profit from this program. This is our gift to those that need help. This is our way of saying thank you and we will always be grateful.
How it works:
If you find yourself in a situation beyond your control and need some help we want you to know that we are here for you. An obvious example would be if you were diagnosed with a serious illness such as cancer and needed treatments off Island. The last thing you should be burdened with is a financial worry. Fresh Air Aviation is pleased to announce that for those who qualify for the Flight Assistance Program their roundtrip airfare is only $25.00. To qualify for this rate all you need to do is contact us. Once you qualify you simply relax, focus on your situation and enjoy your flight. We care about you, let us help. Thank you, from all us at Fresh Air Aviation.
Fly Right!
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